Privacy Policy

Last updated: 30/01/2026

At Landmark AV, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our AV hire and AV rental services.

Who We Are

Landmark AV is a professional AV hire and AV rental company providing audio visual solutions, equipment rental, installation, and event production services across London, Greater Manchester, and surrounding areas. If you have any questions about this policy or how we handle your data, you can contact us using the details provided at the end of this page.

Information We Collect

We may collect and process the following personal information: Name, Email address, Phone number, Company name (if applicable), Event details (location, date, service requirements), Messages submitted through contact or quote forms. We do not collect sensitive personal data unless you explicitly provide it.

How We Use Your Information

We use your personal data to respond to enquiries and quote requests, provide AV hire, AV rental, and installation services, communicate regarding bookings and event details, improve our website and services, and comply with legal or regulatory obligations. Your data is used only for legitimate business purposes.

Legal Basis for Processing (GDPR)

We process personal data under the following lawful bases: Consent – when you submit a form or contact us; Contract – to deliver AV hire or rental services; Legal obligation – where required by law; Legitimate interests – to improve our services and communication.

Data Sharing

We do not sell, rent, or trade your personal information. We may share data only with trusted service providers (e.g., hosting, email services), technical partners involved in delivering your AV services, or legal/regulatory authorities if required by law. All third parties are required to keep your data secure.

Data Retention

We retain personal information only for as long as necessary to fulfil the purpose it was collected for or to meet legal, accounting, or reporting requirements. When no longer required, data is securely deleted.

Cookies & Website Analytics

Our website may use cookies to improve website functionality, analyse visitor behaviour, and enhance user experience. You can manage or disable cookies through your browser settings.

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse, alteration or disclosure. While no system is 100% secure, we follow industry best practices to safeguard your information.

Your Data Protection Rights

Under GDPR, you have the right to access your personal data, request correction of inaccurate data, request deletion of your data, restrict or object to processing, and request data portability. To exercise any of these rights, please contact us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or content. Please review their policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact: