Terms & Conditions
Welcome to Landmark AV. By accessing our website or using our AV hire, AV rental, and installation services, you agree to be bound by the following Terms & Conditions. Please read them carefully before engaging our services.
Landmark AV is a professional audio visual hire and AV rental company providing event production, equipment rental, installation, and technical support services across London, Greater Manchester, and surrounding areas.
We provide professional AV hire services, including, but not limited to:
AV equipment hire and rental
Audioavisual installation solutions
Stage and platform hire
Stage lighting hire
Bespoke dance floors
Carpet installation for events and exhibitions
All services are subject to availability and confirmed only upon written agreement or booking confirmation.
All quotations provided by Landmark AV are non-binding and valid for a limited time unless stated otherwise. A booking is confirmed only once written acceptance and any required deposit are received. We reserve the right to decline or cancel bookings if necessary due to availability, safety, or unforeseen circumstances.
All hired or rented equipment remains the property of Landmark AV at all times. The client is responsible for ensuring equipment is used correctly, safely, and only for its intended purpose. Any loss, theft, or damage (excluding fair wear and tear) may be charged to the client.
Where installation or on-site technical support is provided, Landmark AV will carry out work with reasonable care and skill. Clients must ensure safe access to venues, adequate power supply, and compliance with venue regulations. Delays caused by venue restrictions or third parties may affect timelines.
Payment terms will be outlined in your quotation or invoice. Full or partial payment may be required before service delivery. Late payments may result in service suspension or cancellation. All prices are exclusive of VAT unless stated otherwise.
Cancellations or changes must be made in writing. Cancellation fees may apply depending on notice period, equipment allocation, and staffing commitments. Landmark AV reserves the right to charge for costs already incurred.
Clients are responsible for providing accurate event information, venue access, and suitable working conditions. Any additional costs resulting from incorrect information or last-minute changes may be charged separately.
Landmark AV shall not be liable for indirect or consequential losses, including loss of profits, business interruption, or reputational damage. Our liability is limited to the value of the services provided, except where prohibited by law.
Landmark AV shall not be held liable for failure or delay in performance due to events beyond our reasonable control, including but not limited to extreme weather, venue closures, power failures, strikes, or government restrictions.
We comply with relevant health and safety regulations. Clients and venues must also ensure a safe working environment. Landmark AV reserves the right to stop work if conditions are unsafe.
All website content, branding, and materials belong to Landmark AV and may not be copied, reproduced, or used without written permission.
Where third-party services or venues are involved, Landmark AV is not responsible for their actions, delays, or failures.
These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales.
Landmark AV may update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of the updated terms.
For questions regarding these Terms & Conditions, please contact: